XIvXI

Support

XIvXI is the soccer card game for iPhone and iPad, with the same rules as the printed card game. There are no accounts and a match needs no internet, so nearly everything that goes wrong is one of the things below.

What you need

Learning the game

Ways to play

Play the computer

Choose your deck and the computer's, then kick off. The computer is a gaffer with a style of its own, and it plays only to win.

Pass-and-play

Two managers on one iPhone or iPad: hand it across at the end of each turn. Each manager has their own nickname, colours and record, kept on that device.

A friend nearby

One of you taps Play a friend nearby and waits; the other taps the same, picks the friend's game from Games nearby, and types the four digits shown on the friend's screen. That code makes a private, encrypted connection between the two devices, with no server in between.

The other device can't be found

Purchases

What you get

I paid and it didn't unlock

Open Store on the Home screen and tap Restore Purchases. Purchases are tied to the Apple Account that bought them, so use the same one. If it still doesn't appear, the App Store may not have finished: give it a minute and tap Restore Purchases again.

Do I have to buy decks again on my iPad?

No. Sign in with the same Apple Account and tap Restore Purchases in the Store.

Ask to Buy

On a child's account a purchase waits for a parent to approve it. The app says so, and the deck unlocks by itself once the approval comes through.

Refunds

Refunds are handled by Apple, not by us: visit reportaproblem.apple.com. If something is broken, please write to us first and we will try to fix it.

Your matches and managers

Managers, nicknames, colours and match records are kept on the device only. They are not backed up to us, because there is no "us" to back them up to: XIvXI has no accounts and no servers. Deleting the app deletes them.

Still stuck? Email support@okbyus.com. Tell us your iPhone or iPad model, your iOS version, and what happened — that is usually enough to work it out.

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